IfAllow Reply Importsis ticked when your email is sent, AroFlo adds a second reply address that is used to import the email reply into AroFlo. This is typically in the format YourCompanyemail@example.com
This means that when your customer replies to the email, their email will go to both email addresses; you will get a reply in your default reply email box and AroFlo will add that reply to the email inside AroFlo.
What if I'm using my own sending domain?
If you're using your own email sending domain, you must have email reply imports turned off, i.e. emails sent from AroFlo will need to have 'Allow Reply Imports' unticked.